50 Plus Department Administrative Assistant

Make a positive impact on the community by joining the Johnson County Park and Recreation District team and help us enhance the lives of thousands through excellence in parks, recreation, culture, education, and public service. As a JCPRD employee, you'll be part of a locally, regionally, and nationally acclaimed organization that annually hosts nearly 7 million park visitors and engages nearly 3 million participants in 4,000+ programs. With excellent benefits, retirement plans, employee incentives, and a great organizational culture, JCPRD is building a thriving park and recreation system that inspires play, culture, and education, supporting healthy and fulfilling lives for all. Come work where you play!

• Provide administrative support for the day-to-day operations of the department’s high-volume, high-revenue travel program. Responsibilities include facilitating the registration process by collecting necessary information, processing payments, and maintaining accurate records of participants.
• Offer excellent customer service to travelers, addressing inquiries, providing trip information and details, and assisting with resolving any issues or concerns that may arise before, during, or after the trip.
• Manage financial transactions related to the travel program, including invoicing participants, processing payments, and reconciling accounts. Ensure accuracy and timeliness in all financial matters.
• Keep detailed records of past, current, and future tours, including participant lists, trip details, and financial data.
• Collaborate on marketing to promote upcoming tours and programs through various channels, including website, email newsletters, and printed materials.
• Assist with promotion and set up of travel shows three times per year and prep for all pre-trip and post trip meetings.
• Assist with proofing, compiling, and submitting seasonal program copy files requested by our marketing department.
• Perform data entry for trips, outings and programs on multiple platforms, such as, registration software, department website, and print publications.
• Provide administrative support to the 50 Plus Department Manager.
• Review, reconcile, track and process accounting transactions involving facility invoices, requisitions, journal entries, cash summaries and other similar items for approval.
• Compile program indicator numbers for the monthly department report and assist with marketing avenues such as updating website content, travel materials and mailings.
• Ensure all office supplies are replenished and that office equipment, such as printers are in working order, placing service calls when needed.
• Help the entire department in a variety of ways and serve as the main contact number for all general 50 Plus marketing materials.
• Provides on-site registration support to allow patrons to register for any JCPRD program and completes daily cash summaries and reports.
• Provide support and coverage for 50 Plus facilities welcome desks, or event/program assistance at other department offices or with department daytrips, social outings, and nature walks which may require driving a 14-passenger mini-bus.

Duties and responsibilities, as required by business necessity may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.  Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.

Minimum Job Requirements:

• High school diploma or equivalent
• One year of customer service and clerical/administrative work.
• Strong written and verbal communication.
• Proficient in Microsoft Office Suite.
• Proven ability to provide excellent customer service.
• Ability to work independently, and as a team.
• Time management skills including the ability to manage multiple concurrent projects and meet deadlines.
• Attention to detail in spreadsheets, recreation software, proofing, schedules, and tasks.
• Maintain positive and cooperative working relationships with district staff and community partners.
• Possess a valid driver’s license.
• Lifting up to 25lbs.
• All department staff may be required to assist in other program areas which may require driving a 15-passenger transportation vehicle.
• Assisting with outdoor camps and/or programs exposing them to hot or cold temperatures.

Preferred Job Requirements:

• Associate’s Degree in Office Management or Business.

Physical, Environmental, and Special Working Conditions:

• Weekend and evening work assignments required occasionally.
• All County employees may be called upon to assist other departments in a declared emergency situation.

JCPRD requires reference/background screening for all positions.  Specified criteria may vary by Department.